Holiday Inn Express St. Louis Central West End By Ihg, Saint Louis
About the Hotel
Holiday Inn Express St. Louis Central West End By Ihg, a 3-star smoke-free historic hotel in the Central West End entertainment district, combines premium guest amenities with convenient access to area attractions. The recently renovated property near Barnes Jewish Hospital and Washington University Medical Center features a
Modern Room Amenities
Holiday Inn Express rooms feature 50-inch LCD TVs, oversized beds, and New York-style bathrooms with
Express Start Breakfast
The complimentary
Business and Fitness
Holiday Inn Express provides a deluxe boardroom,
Central Location Access
Located 12.5 miles from Lambert Airport and 3.5 miles from Union Station, the hotel sits within walking distance to
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Facilities
General
- No smoking on site
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Housekeeping
- Laundry
- Stores/Commercial services
Dining
- Snack bar
Business
- Business center
- Fax/Photocopying
Children
- Cribs
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers a great spot near Forest Park and downtown St. Louis, making it ideal for events and explore the local area. The staff was exceptionally friendly, and while the breakfast had a good variety, the room conditions left a lot to be desired with cleanliness issues reported. The renovations promise future improvements, but be aware of the current state if you book.
I had a frustrating experience at the hotel due to multiple issues, including a lack of communication and cleanliness concerns. The location was a definite highlight, making it easy to get around. However, the state of the room and service left a lot to be desired. I won't consider staying here again based on this visit.
I had an okay stay at this hotel, as it was in a nice area close to plenty of dining options and medical facilities. The location was definitely a highlight, but the room maintenance left much to be desired, particularly with the small bathroom and issues with hot water. The breakfast was just average, and while the staff was friendly, service was lacking in some areas.
I had a very disappointing stay at this hotel. While the location was convenient for accessing nearby restaurants and parks, the room itself was poorly maintained and uncomfortable. The check-in experience was hampered by a staff member who seemed distracted rather than helpful. Breakfast had a nice variety, but the overall cleanliness left much to be desired.
While the hotel had some redeeming qualities, my overall experience was marred by significant maintenance issues in the rooms. The staff was genuinely friendly and tried their best to assist. However, renovations were ongoing, and that left the facilities lacking during my stay, especially given the room problems I encountered.